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BOOKING CONFIRMATION
All fast-boat bookings must be confirmed in writing, either via email or through the online booking system.
PAYMENT TERMS
Full payment must be made in advance of the 2 days departure date. Acceptable payment methods include, PayPal, Wise and bank transfer.
CANCELLATION POLICY
In the event of a cancellation, the following fees apply:
– More than 7 days prior to transport: no fee
– 2 days prior to departure date: 50% of the total booking cost
– The date prior to Departure date: 100% of the total booking cost
CHANGES TO BOOKING
Changes to the booking can be made up to 48 hours before the transport date, subject to availability and any additional fees.
FAST BOAT CAPACITY
The fast Boat capacity is limited to the number of passengers specified at the time of booking.
LIABILITY
The fast-boat company will not be held liable for any injury or damage caused by the passenger’s own actions or negligence.
INSURANCE
The fast boat company is fully insured for passenger transportation.
COMPLAINTS
Any complaints about the service should be reported in writing within 48 hours of the transport date.
Gili Bali Fast Boat, as the official partner of Eka Jaya Fast Boat, continues to evolve to provide an unforgettable holiday experience for tourists. Our main mission is to offer the best service with a commitment to providing updated information, transparent prices, and transportation recommendations to meet all your needs during your vacation on the beautiful Gili Islands. With a determination to provide maximum satisfaction to customers, we constantly innovate in providing quality facilities and services. As part of our commitment to safety and comfort, our fast boat fleet undergoes regular maintenance. Make your journey to the Gili Islands smoother and more memorable with Gili Bali Fast Boat – your faithful travel companion.
